Frequently Asked Questions

Delivery costs vary based on distance, size of the order, time traveled.

Yes, the damage waiver is mandatory and is 10% of the total order and applied to all orders at checkout

The quote system is very simple, you put in the dates you are wanting to rent the items, then you select your items, add them to your Wishlist. Once done you submit your Wishlist with your info and we will review and get back to you.  Please note, that submitting a quote request does not reserve your items.

All orders under $2000 will require a 25% NON-REFUNDABLE deposit. Orders $2000 and more require a 50% deposit. In which 25% of that is refundable up to 30 days prior to your event.

The 25% deposit is NON-REFUNDABLE regardless of cancelation notice. Any additional payments that are made past your 25% deposit are fully refundable 30 days prior to your event. Any cancelations less than 30 days to your event are NON-REFUNDABLE.

There will be a 3% credit card fee applied to all orders when paying with credit card. The option to pay in cash or Zelle is available, but a valid credit card must be on file in order to rent any items. (This is to prevent theft and to charge back items that are damaged beyond repair.)

You may add items at any time if said items are available. You can remove items from the order up to 60 days prior to your event without incurring a fee. Anything between 30 and 60 days from your event date may be removed at a 10% fee equaling the value of the items. And 30 days or less from your event, items may be removed but will not be refunded.